Password broken

Its been a few years since I last played and, well, since that point not much has changed besides the fact that retrieve password is broken. I went to forums and the only real advice I found was by a random player saying just to wait for it to load and I clicked it, and fell asleep that night but when I woke up the next morning it was still giving me a white screen. Please fix this so I can access my original account and then you will get 5 stars

Creepo5000 about Haypi kingdom, v3.20